Contact & appointment information
Booking new appointments
Once your family doctor or other health care provider has sent a referral, our medical office secretary Julia or Rosie will contact you to arrange an appointment time. Appointment information will be sent from < email@example.com > . If you don't receive an email after booking, check your spam box.
Booking follow up appointments
If a follow up appointment is required, you and your doctor will decide a follow up timeline together.
You will receive a call or text message from Julia to book your follow up appointment
If you require a sooner follow up appointment, the first step is to contact your primary care provider. After each appointment the plan is shared with them so they will be able to help you as well. Your primary care provider remains an important member of your health care team. If they feel a sooner appointment is needed, then they will ask for an expedited follow up.
Attending in person appointments
Click this link 5 minutes ahead of your scheduled appointment time: your doctor will login at your appointment time and start the call.
Dr. Jennifer Carlisle - https://doxy.me/drcarlisle
Dr. Louisa Olivier - https://doxy.me/drlouisaolivier
Attending phone appointments
You will receive a phone call at your scheduled appointment time.
When your initial consultation is booked, you will be a sent an email with a link to a secure messaging platform "Ocean" to complete your consent & intake forms.
Teacher intake forms
If we require intake information from the school as well, you will receive two emails after booking your appointment. Complete first the general intake forms, then once completed forward the second email to the school so they can complete their intake forms.
If the teacher is unable to access the forms, you can send them these links to complete paper copies which can be emailed for faxed to clinic
Forms for teachers to complete for school age children (5-18 years old)
Forms for teachers to complete for preschool age children (less than 5 years old)