This is the office of Dr. Jennifer Carlisle, general pediatrician & Dr. Rebecca Sherlock, neonatologist.
Julia is our medical office assistant who coordinates all the referrals, bookings and follow ups. Julia will be available during office hours. For any questions you can contact Julia by phone, text message or email.
We are currently accepting referrals for all medical concerns (ages 0-18) & developmental referrals (ages 0-12).
For developmental consultations Dr. Carlisle will be providing a diagnostic assessment & recommendations for treatment to you & your primary care team. It is important while awaiting an assessment to continue to follow up with your primary care provider.
For patients 12+ needing mental health care please self refer to your local child youth mental health team. There is psychiatric and/or adolescent medicine support available for patients connected to child youth mental health teams. Find your local office here: Child & Youth Mental Health - Province of British Columbia (gov.bc.ca) . Or patients 12+ can self refer to the Foundry for counselling & peer support - https://www.foundryseatosky.com/
Phone/text message: 778-733-0150
* Office hours are 8 am - 3 pm Monday - Wednesday, (closed for lunch from 11 - 11:30). On Friday office hours 8 - 12.
*Please DO NOT call the Diamond head medical clinic, they don't have access to our scheduling or medical records.
Fax: 236 262 5959
Email: squamishpediatrics@gmail.com - for existing patients only who have completed the virtual care consent form
Clinic address: Diamond Head Medical Clinic - Suit 201 - 37989 Cleveland Avenue, Squamish, BC, V8B 0C1
Booking new appointments
Once your family doctor or other health care provider has sent a referral, our medical office secretary Julia will contact you to arrange an appointment time. Appointment information will be sent from < no-reply@cognisantmd.com > . If you don't receive an email after booking, check your spam box.
Booking follow up appointments
If a follow up appointment is required, you and your doctor will decide a follow up timeline together.
Dr. Sherlock's patients: you will receive a call or text message from Julia to book your follow up appointment
Dr. Carlisle's patients: you will receive instructions for online booking to book your appointment. Click here to book
If you require a sooner follow up appointment, the first step is to contact your primary care provider. After each appointment the plan is shared with them so they will be able to help you as well. Your primary care provider remains an important member of your health care team. If they feel a sooner appointment is needed, then they will ask for an expedited follow up.
Cancelling & Rescheduling appointments
Call, text or email as soon as you realize that you can no longer attend the appointment. This allows us to rebook your spot as many families are waiting for appointment times.
If you email - please include in the subject line "CANCELLATION" or "RESCHEDULE"
In your email or phone message please include your child's full name and if you either want us to call you back to reschedule, or if you no longer require the appointment and are cancelling.
If you can longer make the appointment in person but still wish to have an appointment we can often convert it to a phone appointment, then reschedule an in person appointment later if needed. For example your child is sick or a snow storm has created dangerous driving conditions.
If you booked online - save the confirmation email. You can cancel and rebook yourself.
No show fee $150 if you do not show to your appointment that has been confirmed and do not contact us 24 hours in advance. You will be asked to etransfer the amount to squamishpediatrics@gmail.com.
Attending in person appointments
Our office is located in the Diamond head medical - 201 - 37989 Cleveland Avenue, Squamish, BC
Arrive 5-10 minutes ahead of your scheduled appointment time. Parking around the clinic can be limited.
Attending video virtual appointments
Click this link 5 minutes ahead of your scheduled appointment time: your doctor will login at your appointment time and start the call.
Dr. Jennifer Carlisle - https://doxy.me/drcarlisle
Attending phone appointments
You will receive a phone call at your scheduled appointment time.
Intake forms
When your initial consultation is booked, you will be a sent an email with a link to a secure messaging platform "Ocean" to complete your consent & intake forms.
Teacher intake forms
If we require intake information from the school as well, you will receive two emails after booking your appointment. Complete first the general intake forms, then once completed forward the second email to the school so they can complete their intake forms.
If the teacher is unable to access the forms, you can send them these links to complete paper copies which can be emailed for faxed to clinic
Forms for teachers to complete for school age children (5-18 years old)
Forms for teachers to complete for preschool age children (less than 5 years old)
Form requests i.e tax forms, parking passes, applications for benefits
Completing forms is a non-insured service, this means the BC government medical services plan (MSP) does not reimburse doctors for the time it takes to review the chart & complete a form.
Please e-transfer $50.90 for form completion to squamishpediatrics@gmail.com - please put your child's name and the title of the form in the memo. Then email us the form to complete (squamishpediatrics@gmail.com) .
For disability tax credit requests email us and we will send you instructions. To be eligible your child needs increased support for daily activities 90% of the time (at home, school, activities).
BC - Fee guide for non-insured services
Clinic contact information
Phone: 778-733-0150
*Our office phone hours are 8am - 3pm Monday to Thursday, and 8am - 12noon Friday
*Voicemails can be left outside office hours
Email: squamishpediatrics@gmail.com